fbajii's Privacy Policy

01 Introduction and Scope

fbajii is a trusted online gaming platform in Bangladesh. We treat your privacy with the highest importance. This privacy policy explains what information we collect when you use our website fbajii.cam, how that information is used, and what measures we take to keep your data secure.

This policy applies to all services on our platform — cricket betting, live casino, slots, fishing games, and all other sections. By creating an account or using our services, you are considered to have agreed to this privacy policy.

02 What Information We Collect

fbajii only collects information that is necessary to provide our services. We divide the information we collect into the following categories:

2.1 Personal Identity Information

• Full name and date of birth (for age verification — service is for 21+ individuals only)
• Email address and active mobile number
• National ID or other government-issued identity document details (for KYC verification)
• Residential address

2.2 Financial Transaction Information

• bKash, Nagad, Rocket, or Upay account numbers (for transaction verification)
• Deposit and withdrawal amounts and dates
• Transaction history and transaction IDs

2.3 Technical and Usage Information

• IP address and device information (operating system, browser version)
• Site access times, page view history, and session data
• Information collected through cookies and similar tracking technologies
• Game play history and betting information

03 Purpose of Using Your Information

Your information is used only for specific and legitimate purposes. fbajii never sells or transfers your information to third parties unnecessarily.

• Account Management: To verify registration, secure login, and protect your account.
• Identity Verification (KYC): To confirm user identity in accordance with applicable regulations.
• Payment Processing: To safely complete all deposit and withdrawal transactions.
• Customer Support: To resolve your questions and complaints via live chat or email.
• Fraud Prevention: To detect and prevent unauthorized access, money laundering, and fraudulent activity.
• Responsible Gaming: To identify problematic gaming patterns and provide assistance to users.
• Service Improvement: To analyze user experience and improve the quality of the platform.
• Promotional Communications: To inform you of bonuses, offers, and updates, subject to your consent.

04 Cookies and Tracking Technology

fbajii uses cookies and similar technologies to keep our website running smoothly. Cookies are small data files stored in your browser.

4.1 Types of Cookies

• Essential Cookies: Required for the core functions of the site to operate. These cannot be disabled.
• Functional Cookies: Remember your language preferences, login status, and similar settings.
• Analytics Cookies: Collect site usage statistics to help improve service quality.

You can manage cookies through your browser settings. Keep in mind that disabling cookies may cause some site features to stop working.

05 Information Sharing and Disclosure

fbajii never sells your personal information. However, in certain situations, limited information may be shared with our trusted partners:

• Payment Processors: To complete transactions with payment providers such as bKash, Nagad, Rocket, and Upay.
• Game Providers: Gameplay data may be shared with providers such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, Microgaming, and NetEnt.
• Technology Service Providers: With providers of cloud hosting, cybersecurity, and analytics services.
• Legal Obligations: Information may be disclosed in accordance with valid orders from courts or regulatory authorities.
• Fraud Prevention: Information may be provided to relevant authorities in the investigation of fraud or illegal activity.

06 Data Security Measures

fbajii uses advanced technology to protect your information. Our security measures include:

• SSL Encryption: All data transferred between your browser and our servers is protected with 256-bit SSL/TLS encryption.
• Firewall and Intrusion Detection: Advanced firewall systems are active to prevent unauthorized access.
• Two-Factor Authentication: A two-step verification option is provided to protect your account.
• Restricted Access Controls: Only authorized staff can access your information.
• Regular Security Audits: Our systems undergo regular security testing.
• Data Backup: Your data is regularly backed up in a secure and encrypted location.

While we are committed to ensuring the highest level of security, no method on the internet is completely impenetrable. We therefore ask you to use a strong password and keep your account details confidential.

07 Data Retention Period

fbajii retains your information only for as long as it is needed to provide our services or to meet legal requirements.

• Active account data: retained for as long as the account remains active.
• After account closure: for the period required by applicable legal and regulatory obligations.
• Financial transaction records: for the period required under anti-money laundering and financial regulations.
• Log files and technical data: generally up to 365 days.

Once the retention period ends, we securely delete your data or anonymize it so that you can no longer be identified.

08 Your Rights

As a user of fbajii, you have certain important rights over your own information:

8.1 Right to Access Your Information

You may request at any time to know what information we hold about you. We will respond within 30 business days.

8.2 Right to Correct Your Information

If any of your information is incorrect, you can request a correction through our customer support.

8.3 Right to Delete Your Information

In certain circumstances you may request that your information be deleted. However, due to legal obligations, it may not always be possible to delete all information immediately.

8.4 Right to Opt Out of Promotional Communications

You may request to stop receiving promotional emails and messages at any time. However, important account-related messages will continue to be sent.

09 Protection of Minors

fbajii strictly enforces a 21+ age policy. Our services are for individuals aged 21 and above only.

Under no circumstances do we collect personal information from individuals under the age of 21. Age is verified at the time of registration. If a person opens an account using false information and it is later proven that they are under 21, that account will be closed immediately and the collected information will be deleted.

If you suspect that a child or teenager is using our site, please inform our customer support immediately.

10 International Data Transfers

Some of our service providers and technology partners are located outside Bangladesh. As a result, your information may sometimes be transferred internationally.

Wherever information is transferred, we ensure that the receiving party maintains appropriate data protection standards and security measures consistent with our privacy standards.

11 Policy Changes

fbajii may amend this privacy policy when necessary. If any significant change is made, we will publish a notice on the platform and update the "Last Updated" date at the top of the policy.

Continuing to use the platform after a revised policy is published will be considered your acceptance of the new policy. We therefore encourage you to visit this page regularly.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our customer support team is available in English 7 days a week, 24 hours a day.